Our Database


How do we get our information ?

We use a number of techniques in the acquistion of data for our database, including 'pounding the pavements' street surveying, where each town is visited regularly. We also research records by cross-referencing Royal Mail's address data giving us access to over two million records.

All our data is prepared and verified, in compliance with data protection regulations (GDPR and PECR,) by our own in-house team of telephone researchers.  Our processes and practices are continually reviewed to ensure that compliance issues are paramount in the delivery of our services.

We have over 20 people involved with the development of our database working hard to ensure the standard of service is of the highest quality.

How old is the data ?

Our standard option ensures that all records older than 12 months are telephoned.  We provide 2 other updating options:

  • Silver - updating all records older than 6 months
  • Gold - updating all records

We offer a data refresh service to ensure there is no risk of making unsolicited B2B contact i.e. your dataset can be refreshed with unsubscribes and opt-outs received by Direct Approach and as relayed by you to Direct Approach.  The refresh service is available on all datasets until their first anniversary.  The first refesh is complimentary, thereafter there is a small administrative fee.

What information do we offer ?

The information we hold is very comprehensive and includes:

  • facilities management contact names
  • company addresses
  • company telephone numbers (telephone numbers for contacts /companies which have registered with CTPS are not provided to safeguard against unsolicited calls)
  • email addresses, 60% of which are personal email addresses and 20% of which are generic email addresses
  • employee numbers i.e. company size
  • property type i.e. office, warehouse / industrial and hi-tech
  • location i.e. postcode areas which can be checked against our postcode maps click Here for Outer London and Here for London
  • date on which the record was verified

GDPR and PECR Compliance

All data subjects are offered unlimited opportunities to easily opt-out and / or unsubscribe to our databases.